We want to cater to all clients and all needs and that’s why we offer different options for our customers.
Excess waiver cover, especially in car rentals, is a big talking point and most people perceive it as a means for car rental companies to charge extra. This is not true when a customer is given the option and all the information right from the start – before they even book.
So let us explain to you in detail all our options so that you can rest assured you know exactly what you are paying for and what you are liable for.
When booking through our website, you can choose from the following protection options, depending on your needs:
- Standard Rate: A security deposit of £1,700–£2,500, depending on the car group selected.
- Relax 450: Reduced security deposit and excess of £450.
- Zero Deposit Rate: No security deposit required, with an excess of £150.
Additional Protection Options Available at Our Branches
- Relax 750: Reduced security deposit and excess of £750.
- Super Peace of Mind (Super POM): No security deposit is required and the excess is £0.
Understanding Your Protection Options
The reduced excess and deposit options are available for those who need to limit the deposit from our Standard Rate (£1,700–£2,500) to either £750 or £450.
Our protection options allow you to reduce your security deposit and excess from the amounts applicable under the Standard Rate.
The deposit and excess amounts depend on the option selected. All protection options remain subject to the applicable terms and conditions, including exclusions and circumstances in which the protection may not apply.
Even though your liability for vehicle damage is limited, you are still liable for the following:
- Traffic violations
- Parking fines
- Wrong fuel
- Key replacement
What Is Not Covered by Any Insurance
- Driving under the influence of alcohol or drugs.
- Going through a red light.
- Failing to stop at a stop sign.
- Driving on unpaved roads.
- Damage to the roof or underside of the vehicle.
- Interior damage (fair wear & tear considered).
- Tyres and windscreens (can be added as an extra premium at our branch).
- General negligent driving (e.g. burning out a clutch, water damage, undercarriage damage, driver error, etc.).
Question: Why is it more expensive at the rental desk?
Answer: When you pre-book, you can benefit from our online saver option. It also means less paperwork on our side, so it is a lot cheaper.