Heathrow Airport Visitor Guide

Heathrow Airport is one of the busiest airports in the world, with millions of passengers transiting through its terminals each year. Whether you have a few hours or a full day, there are plenty of things to do at Heathrow Airport.

In this guide, we will explore five visitor centric features of Heathrow Airport. These activities are designed to help you make the most of your time at the airport, whether you’re waiting for your next flight or exploring London for the first time. So, sit back, relax, and discover the best things to do at Heathrow Airport.

1. Eating and Drinking

Heathrow Airport has diverse dining options for the hungry traveller, ranging from quick bites to sit-down meals. Here are some of the best places to grab a bite to eat or a drink:


If you’re looking for a sit-down meal, check out Wagamama. This popular chain serves up delicious Asian-inspired cuisine, including ramen and stir-fry dishes. For something a bit fancier, head to Gordon Ramsay Plane Food, which offers a fine dining experience with à la carte meals and pre-packaged food options.

Coffee Shops

If you’re in need of a caffeine fix, there are plenty of coffee shops to choose from. Pret a Manger is a popular choice, offering a variety of sandwiches, salads, and pastries along with coffee drinks. Starbucks is another option, with its signature drinks and snacks. For a more traditional pub experience, The Curator is a great spot to grab a pint and a bite to eat.

2. Shopping

Heathrow Airport is a shopping haven for travellers. With over 60 shops, there is something for everyone. Whether you are looking for souvenirs, fashion items, or just want to browse, Heathrow has it all.

Souvenirs and Gifts

If you are looking for souvenirs or gifts to take back home, Heathrow has a wide range of options. The airport has several shops that offer souvenirs such as keychains, mugs, and t-shirts. One of the most popular shops is the London Gift Shop, which offers a range of London-themed souvenirs.

If you are looking for something more unique, the airport also has several shops that offer handmade gifts. The Handmade London shop offers a range of handmade items such as jewellery and pottery.

Fashion and Accessories

Heathrow Airport is a shopper’s paradise for fashion and accessories. The airport has several shops that offer designer brands such as Burberry, Gucci, and Prada.

If you are looking for something more affordable, the airport also has several high street brands such as H&M, Topshop, and Zara.

For those who love books, the airport has several bookshops such as WHSmith and Waterstones. You can browse through a wide range of books, including bestsellers, travel guides, and magazines.

Overall, shopping at Heathrow Airport is an experience in itself. With a wide range of shops and products, you are sure to find something that suits your taste and budget.

3. Business Services

Heathrow Airport offers a range of business services to help travellers stay connected and productive while on the go. Here are some of the key services:

Free WiFi

Heathrow Airport offers free WiFi throughout the airport, making it easy for travellers to stay connected to their work or personal devices. To connect, simply select the “Heathrow Wi-Fi” network and follow the instructions to log in.

For those who need faster internet speeds or additional features, premium WiFi options are also available for purchase.


For travellers who need a dedicated workspace, Heathrow Airport offers workstations with desks, power outlets, and complimentary WiFi. These workstations are located in various lounges and terminals throughout the airport.

Additionally, some lounges offer private meeting rooms and conference facilities for business travellers who need to host meetings or presentations.

Overall, Heathrow Airport provides a range of business services to help travellers stay productive and connected while on the go. Whether you need to catch up on work emails, hold a meeting, or simply find a quiet space to focus, Heathrow Airport has you covered.

4. Airport Lounges

Heathrow Airport offers a variety of airport lounges for passengers looking to relax and unwind before their flight. These lounges offer a range of amenities, including food and drinks, comfortable seating, and shower facilities.

Lounge Passes and Memberships

Travellers who do not have access to an airport lounge through their airline can purchase lounge passes or memberships. Lounge passes can be bought online or at the lounge entrance, and usually provide access to a single lounge for a specified period of time. Lounge membership programs, such as Priority Pass or Lounge Club, offer access to multiple lounges worldwide for an annual fee.

Shower Facilities

Many airport lounges at Heathrow offer shower facilities, allowing passengers to freshen up before their flight. Some lounges, such as the Plaza Premium Lounge in Terminal 5, offer complimentary shower facilities as part of their service. Others may require an additional fee or reservation.

Food and Drinks

Airport lounges at Heathrow offer a range of food and drinks, including hot and cold meals, snacks, and a selection of alcoholic and non-alcoholic beverages. Some lounges, such as the British Airways Galleries Club Lounge in Terminal 5, offer full-service dining options.

Passengers with dietary restrictions or preferences should check with their lounge of choice to ensure that suitable options are available.

Overall, airport lounges provide a comfortable and relaxing environment for passengers looking to unwind before their flight. With a range of amenities available, including shower facilities and food and drinks, airport lounges offer a great way to start a trip in comfort and style.

5. Getting Around

Heathrow Airport is one of the busiest airports in the world, with millions of passengers passing through its terminals every year. Getting around the airport can be a daunting task, but there are several options available to passengers.

Heathrow Express and Elizabeth Line

The Heathrow Express is a dedicated train service that runs between Heathrow Airport and Paddington Station in Central London. The journey takes just 15 minutes from Terminal 3 and Terminal 2, and 21 minutes from Terminal 5.

The trains run every 15 minutes, and tickets can be purchased online, at the station, or on board the train.

The Elizabeth Line, also known as Crossrail, is a new railway line that connects Heathrow Airport with Central London and beyond. The Elizabeth Line provides a fast and convenient way to travel to and from Heathrow Airport and tickets cost £12.80 each all day.

Drivalia Car Rental at Heathrow Airport

If you prefer to drive yourself, our Heathrow Airport Car Rental branch is a popular choice for passengers arriving at Heathrow Airport. Drivalia offers a wide range of vehicles to suit all budgets.

We operate a free shuttle bus transfer service to our office which is located at Bath Road in Hounslow, just 5 minutes away from LHR.